Terms and Conditions

This agreement applies as between you, the User of this Website and M-MAT Training Institute ~ MMATTI , the owner(s) of this Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that M-MAT Training Institute ~ MMATTI  makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the M-MAT Training Institute ~ MMATTI proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our physical place(s) of business;
"System": means any online communications infrastructure that M-MAT Training Institute ~ MMATTI  makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by M-MAT Training Institute ~ MMATTI and acting in the course of their employment;
"Website": means the website that you are currently using (mmatti.org) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means M-MAT Training Institute ~ MMATTI , a company located in Groveland, California in the United States of America.

1. Law and Jurisdiction

These Terms and Conditions and the relationship between you and M-MAT Training Institute ~ MMATTI  shall be governed by and construed in accordance with the Laws of California and of the United States of America, and M-MAT Training Institute ~ MMATTI  and you agree to submit to the exclusive jurisdiction of the United States of America.

2. Disclaimers

2.1 Information presented by M-MAT Training Institute ~ MMATTI is intended to support your professional work. The content of this material is for informational purposes only.
2.2 The information provided is not a substitute for medical or psychiatric diagnosis, advice, or treatment.
2.3 The materials and information are not a substitute for clinical supervision and/or consultation. Please seek out and receive supervision as needed.
2.4 The strategies and information presented may or may not be a good fit for any particular client or clinician. No guarantee or warranties are stated or implied for any particular result for you or your clients. All clients and therapists are different. Please seek appropriate professional supervision or consultation if you require support.
2.5 Participation in any  M-MAT Training Institute ~ MMATTI training is solely at your own discretion. Your use of these practices and techniques shall be entirely your responsibility and fall under your professional domain, and not that of M-MAT Training Institute ~ MMATTI .
2.6 M-MAT Training Institute shall not be liable for any direct, indirect, consequential or punitive damages allegedly arising from the learning of this material.

3. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

4. Business Customers

These Terms and Conditions also apply to customers procuring Services in the course of business.

5. Intellectual Property

  • 5.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of M-MAT Training Institute ~ MMATTI , our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable US and International intellectual property and other laws.
  • 5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

6. Third Party Intellectual Property

  • 6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
  • 6.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

7. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the fair use exceptions detailed in the US Copyright Act of 1976 apply.

8. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of M-MAT Training Institute ~ MMATTI  or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

9. Communication Policy

  • 9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
  • 9.1.1 You must not use obscene or vulgar language;
  • 9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  • 9.1.3 You must not submit Content that is intended to promote or incite violence;
  • 9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
  • 9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
  • 9.1.6 You must not impersonate other people, particularly employees and representatives of M-MAT Training Institute ~ MMATTI  or Our affiliates; and
  • 9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
  • 9.2 You acknowledge that M-MAT Training Institute ~ MMATTI  reserves the right to monitor any and all communications made to Us or using Our System.
  • 9.3 You acknowledge that M-MAT Training Institute ~ MMATTI  may retain copies of any and all communications made to Us or using Our System.
  • 9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

9. Accounts

  • 10.1 In order to procure Services on this Website, you are required to create an Account which will contain certain personal details and Payment Information. We do not require payment information until you wish to make a purchase. By continuing to use this Website you represent and warrant that:
  • 10.1.1 all information you submit is accurate and truthful;
  • 10.1.2 you have permission to submit Payment Information where permission may be required; and
  • 10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
  • 10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • 10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorized orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorized provision commences prior to your notifying Us of the unauthorized nature of the order or payment then you may be charged for the period from the commencement of the provision of services until the date you notified us.
  • 10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Termination and Cancellation of Accounts

  • 11.1 Either M-MAT Training Institute ~ MMATTI  or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
  • 11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

12. Services, Pricing and Availability

  • 12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from M-MAT Training Institute ~ MMATTI  correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
  • 12.2 Where appropriate, you may be required to select the required Plan of Services.
  • 12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
  • 12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
  • 12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

13. Orders and Provision of Services

  • 13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between M-MAT Training Institute ~ MMATTI  and you.
  • 13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
  • 13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
  • 13.2.2 Fully itemized pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
  • 13.2.3 Relevant times and dates for the provision of the Services;
  • 13.2.4 User credentials and relevant information for accessing those services.
  • 13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
  • 13.4 Payment for the Services shall be taken, via your chosen payment method, immediately.
  • 13.5 M-MAT Training Institute ~ MMATTI  shall use all Our reasonable endeavors to provide the Services with reasonable skill and care, commensurate with best trade practice.
  • 13.6 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
  • 13.7 Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
  • 13.8 M-MAT Training Institute ~ MMATTI provides technical support via email (admin@mmatti.org). M-MAT Training Institute ~ MMATTI makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.

14. Cancellation of Orders and Services

We want you to be completely satisfied with the Products or Services you order from M-MAT Training Institute ~ MMATTI . If you need to speak to us about your Order, then please contact customer care by email at admin@mmatti.org or by phone at 209-206-8502.
  • 14.1 Course Cancellations and Refunds.
    On-Demand Video Courses: M-MAT Training Institute does not provide refunds for online on-demand courses.
    Live Online Courses: Live courses can be cancelled up to 7 days before the course start date for a full refund by emailing admin@mmatti.org. If the course is cancelled less than 7 days before the start of the course, a refund of 50% of the course fee will be provided. Refunds will be provided within 5 business days of the receipt of the request.
    In the rare event that We need to cancel a course, we will refund you the course cost or reschedule, per your preference.

15. Privacy

Use of the Website is also governed by Our Privacy Policy (mmatti.org/privacy) which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.

16. How We Use Your Personal Information (Data Protection)

  • 16.1 All personal information that We may collect (including, but not limited to, your name and address) will be held strictly confidential and used only as needed to complete transactions with you.
  • 16.2 We may use your personal information to:
  • 16.2.1 Provide Our Services to you;
  • 16.2.2 Process your payment for the Services; and
  • 16.2.3 Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
  • 16.3 We will not pass on your personal information to any other third parties without first obtaining your express permission.

17. Website Disclaimers

  • 17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.
  • 17.2 No part of this Website is intended to constitute a contractual offer capable of acceptance.
  • 17.3 Whilst We use reasonable efforts to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

18. Changes to the Facilities and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

19. Availability of the Website

  • 19.1 The Website is provided “as is” and on an “as available” basis. M-MAT Training Institute ~ MMATTI uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
  • 19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

20. Limitation of Liability

  • 20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
  • 20.3 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

22. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

23. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and M-MAT Training Institute ~ MMATTI .

24. Communications

  • 24.1 All notices / communications shall be given to Us either by email to admin@mmatti.org, or post to our mailing address: P.O. Box 122, Groveland CA. Such notice will be deemed received upon delivery.
  • 24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.

26. Continuing Education Credit

Obtaining Continuing Education Certificates is governed by Our CE Credit Policy (mmatti.org/continuing-education-credit) which is incorporated into these Terms and Conditions by this reference. To view the CE Credit Policy, please click on the link above or navigate to the CE Credit page. It is the responsibility of the participant to know the CE requirements of their particular license and jurisdiction.

27. Grievances

Grievances can be submitted by email to admin@mmatti.org, and acknowledgement of receipt will be sent by Us within 1 business day. The Program Administrator will review the grievance and respond back to the participant within 5 business days.
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